FREQUENTLY ASKED QUESTIONS

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General Questions

 

What services do you offer?

We provide a wide range of handyman services, including but not limited to:

• Home repairs

• Carpentry

• Drywall installation & repair

• Painting

• Flooring installation

• Appliance installation

• General maintenance and more

If you have a specific request, feel free to contact us!

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How can I request a service?

You can schedule a consultation by reaching out through our website, phone, or email. A consultation is required before services are rendered.

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Do you offer free estimates?

No, we charge a non-refundable $30 consultation fee, which covers a 15-minute assessment of the job. 

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Consultation & Booking

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What happens during the consultation?

• Our employee will assess the requested service area.

• Photos and notes will be taken for reference.

• A quote will be provided within 24 hours after the consultation.

• An adult (18 years or older) must be present.

 

How do I book a service?

To book, you must pay:

• 100% of material costs

• 50% of the quoted price upfront

The remaining balance is due upon job completion.

 

What payment methods do you accept?

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We accept:
✅ Credit and debit cards
✅ Afterpay
✅ PayPal
✅ Google Pay
✅ Klarna

Cancellations & Refunds

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What is your cancellation policy?

• A 24-hour notice is required for cancellations.

• If you cancel less than 24 hours before your appointment, your consultation fee is forfeited, and a new consultation fee will be required.

• If you cancel at least 24 hours in advance, you can reschedule once without repaying the consultation fee.

 

Can I get a refund?

• The consultation fee is non-refundable.

• If you cancel a booked service, refunds will depend on the work completed and material costs.

 

Job Completion & Satisfaction

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What happens after the job is completed?

• You will be required to sign a contract confirming that you are satisfied and that there are no issues with the service.

 

What if I have an issue after the job is done?

We strive for top-quality work. If you encounter an issue, please contact us as soon as possible so we can address it.